Your questions answered
Sorry, I'm not taking on any private commissions at the moment.
Please allow 2-3 weeks for your print to be shipped as all artwork is printed to order. Once your prints have been checked and carefully wrapped for safe shipping, they will be taken to Australia Post and should arrive within approximately 3 business days. All parcels are sent via registered post and you will receive a tracking number so you can follow shipping movements.
All prints are shipped via registered post with signature required on delievery and will not be left unattended. In the event you are not home, they will be taken to your local post office where you will need to pick them up.
All prints are printed to order, lovingly packaged and shipped to you. Please choose your new artwork carefully as due to the fragile nature of art prints I can not accept returns due to change of mind. Please refer to return policy
Visit the originals page of the website for available artwork. If you would like to be the first to know when originals are going to become available, please join the mailing list located on the home page.
All prints are checked and carefully wrapped for safe shipping. A4, A3, small and medium square prints are packaged in a clear cellophane pocket with a sturdy 700gsm backing board and shipped in a rigid envelope. A2 sized prints and large square prints will be rolled and sent in a rigid mailing tube. Your prints are then delivered to Australia Post in excellent condition.
In the rare event that your print arrives damaged, please send an email to email@example.com within 3 business days of receiving your item/s. Please include your order number and attach images of the damaged product. The incorrect or damaged product must be returned within 10 days from the receipt of goods and I will happily exchange it for you, free of charge. Please refer to return policy.
All artwork is subject to copyright, and remains the intellectual and creative property of Art by Sarah. It may not be distributed, printed or copied (for personal or corporate use) without permission.